What are the core advantages of your Vacuum Insulated Glass (VIG) compared to traditional insulating glass?
The core advantages lie in exceptional thermal insulation and soundproofing. The vacuum layer blocks heat conduction, achieving a U-value as low as 0.44 W/(m²·K), while being thinner, lighter, and effectively preventing condensation.
Do your system windows and doors comply with international standards?
Yes. Our architectural glass and profiles strictly adhere to international standards such as European EN, Chinese GB, and Japanese JIS standards, accompanied by complete test reports.
Can you provide customized glass or door/window sizes?
Absolutely. We specialize in customized solutions. Please provide your specific dimensions and performance requirements, and our engineering team will fulfill them for you.
How do you handle the transportation of fragile glass products?
We use professional logistics solutions including custom wooden crates, shock-absorbing edge protectors, and sturdy reinforced frames to ensure safety during long-distance transportation.
What is the Minimum Order Quantity (MOQ)?
To ensure production efficiency and quality, the MOQ for standard products is usually one 20-foot container. For custom projects, this can be negotiated case-by-case.
What should I do if the goods are found damaged upon receipt?
Please inspect the packaging immediately and contact us within 24 hours with photo or video evidence. We will assist with claims or arrange replacement production to keep your project on schedule.